RETURN, REFUND & SHIPPING POLICY
Last updated January 01, 2018
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied for any reason, you may return it to us for an exchange if we have the same item still available, or a store credit if the same item is no longer available. Please see below for more information on our return policy.
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at firstname.lastname@example.org to obtain a return Merchandise Authorization (RMA) number, place the item securely in its original packaging, and mail your return to the following address:
The Turquoise Cowgirl
Po Box 2536
Fabens, TX 79838
Please note, you will be responsible for all shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your exchange or store credit, whichever applies.
We will notify you by email when your return has been processed.
The following items cannot be exchanged:
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
If you have any questions concerning our return, refund or shipping policy please contact us at: